Payment and delivery
DELIVERY
The delivery time is determined according to the rules of the transport company, (you can check this information with our managers).
Please note: taxes and duties on the purchase are not included in the shipping cost on the website - each country has its own tax system. Be sure to check this information with the customs office of your country.
SHIPPING FEES
Orders in Ukraine - free of charge
Standard international shipping cost - €35 ($40)
Please note: we do not ship orders to Russian Federation.
PAYMENT
Online payment with a VISA / MasterCard bank card is available through electronic payment systems. You will receive a confirmation letter with all the details and a receipt by e-mail.
RETURN
You can return the product within 14 calendar days of delivery. Please write us to: oceanxsilk@gmail.com, mark «Return» and specify: return causes and product photos, if it is damaged or defective.
The exception is silk products, as they are equated to underwear and cannot be exchanged or returned.
Please note that the products equipped with a protective system. If the system is damaged or broken, the item cannot be returned or exchanged.